Ask Your Pharmacist
Can I use my prescription card at your pharmacy?
Yes, we support all major insurance companies.
Can I prepay my prescription online?
We only accept payment at time of pickup/delivery. We do not currently accept online payments.
Can I transfer prescriptions from another pharmacy?
Sure! Just let us know what pharmacy we need to call and we will transfer one or all of your prescriptions to our pharmacy.
What if I forgot to pick up my prescription at the indicated time?
We will hold your prescription for 14 days. After those 14 days, we will be happy to refill the prescription for you upon request.
Can I pick up my mother's prescription? What information do I need?
You must show the proper identification and you must, according to HIPAA guidelines, be an authorized caregiver for the patients whose prescription you are picking up.
Can you help me with Medicare Part D questions?
Yes, we have trained Medicare Part D professionals on staff.
How can I get my prescriptions after hours?
We provide an answer line at 252-444-0910.
If I have no refills remaining, can I still request a refill online?
Yes, we will contact your physician for you to request a refill. You will be required to enter your phone number so we may contact you at a later time.
If I order my prescription now, when will it be ready for pickup?
Yes we will call to schedule delivery once we receive your request and phone number for contact. There is a $1 surcharge for local delivery.
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